Home → User Directions → Phones → Transferring Calls

1. Transferring Calls

To Transfer a call to another person

Press Transfer button – the caller goes on hold automatically

Then dial the number you want them to send them to…

You have 2 choices.

Press transfer a second time – so the caller is just transferred

OR

You can speak to the person and explain – So and so is on the and would like to Then press transfer to complete the pass off.

To transfer a call directly to into voicemail

Press Transfer button – the caller goes on hold automatically

Then press * and the users extension

Then press the transfer to pass the call

transfers are always 2 presses of transfer button

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